Guest
FAQ.
01What is the age requirement for attending shows at the Moxi?
Moxi Theater is an all-ages concert venue unless an event listing states otherwise. A valid government-issued photo ID is required. Minors without ID must be accompanied by a ticket-holding adult age 21 or older. Lap children under age 3 do not need a ticket; everyone else does.
02Is it safe for my child to attend a show at the Moxi?
The venue has security staff and extensive experience hosting all-ages events. Children and minors must remain supervised. Unsupervised minors and their parents may be asked to leave. Parents should use their own judgment and are encouraged to attend with their child.
03Do I need an ID to enter the Moxi?
Yes. Adults must present a valid government-issued photo ID. Minors without ID must enter with a ticket-holding adult age 21 or older. Adults without state-issued identification will not be admitted.
04Is re-entry allowed?
Re-entry is allowed for guests age 21 and over. Guests under 21 may not re-enter after leaving the venue.
05Is Moxi Theater accessible?
Yes. An elevator is located just east of the front door. Tell a staff member at the top of the stairs when you arrive, or email moxitheater@gmail.com before the event for assistance.
06Where is Moxi Theater located?
Moxi Theater is upstairs at 802 9th Street on the 9th Street Plaza in downtown Greeley, near the corner of 8th Avenue and 9th Street.
07Where can I purchase tickets?
Tickets are sold through TIXR from moxitheater.com, at the Moxi Theater during business hours, and for select events at Mellow Yellow, 837 16th Street in Greeley.
08Can I bring my camera?
Phone cameras are generally allowed. SLR cameras, detachable lenses, professional equipment, and video recording require prior approval from both the venue and artist. Email moxitheater@gmail.com with questions.
09Is seating available?
Most shows are primarily standing room. Reserved tables are available for select events and are the best way to guarantee a seat. Any other seating is limited and offered first come, first served.
10How can my band get booked at the Moxi?
Email booking@moxitheater.com with music links, routing, recent ticket history, hometown draw, and possible dates. Please do not send physical promotional materials.
11Does the Moxi have a dress code?
No shirt, no shoes, no service.
12Is there a coat check?
No, Moxi Theater does not offer a coat check.
13Can I smoke or vape inside the Moxi?
No. Colorado prohibits indoor smoking. Guests age 21 and over may smoke outside and re-enter the venue.
14What time do doors and the box office open?
The time listed for each event is the door time unless the event page specifies separate door and show times. The box office opens when doors open.
15Where is the best place to park?
Parking is available at the Ice Haus east of 8th Avenue, in the lot behind Moxi Theater, and along the streets around 9th Street Plaza. Check posted parking restrictions when you arrive.
16How do I apply for a job at the Moxi?
Email your résumé to moxitheater@gmail.com and include the position or types of work that interest you.
17Can you suggest a nearby hotel?
The DoubleTree by Hilton Greeley at Lincoln Park is within walking distance at 919 7th Street, Greeley, CO 80631. Its phone number is (970) 304-0000.
18Does the Moxi have an email list?
Yes. Weekly updates cover newly announced events, advance sale opportunities, and shows nearing sellout. Opt in when purchasing a ticket through the online box office.
19When do you announce new shows?
New events are announced throughout the week. Check moxitheater.com and follow Moxi Theater on Facebook and Instagram for the latest additions.
20What is the refund policy?
All sales are final. Refunds or exchanges are offered only when an event is cancelled.
21What happens if an event is cancelled or postponed?
For a cancelled event, return to the original point of purchase. Online purchases are automatically refunded to the original card, usually within one to two weeks. Tickets remain valid when an event is postponed to a new date.
22Is food available?
Moxi Theater has a full bar. Stella’s Pinball Arcade & Lounge, in the basement, serves burgers and sandwiches before and after shows and until 1 a.m. on weekends. Luna’s Tacos & Tequila is next door at 806 9th Street. Outside catering may be arranged for private events.
Check the venue details or contact the Moxi team.
